Our customer's requirements have top priority in all our actions. Everything we do is based on fair long-term partnership. We offer our customers full solutions for their needs. We strive to do this with high value self-developed products, in combination with technical consultation and excellent services. We use suitable instruments to measure, maintain and continuously improve the satisfaction and allegiance of our customers with our services and products.
Our success is realised by competitive innovations adapted to the market. From our leading position, we drive the progress of products, services and procedures as well as of technologies. With our self-responsible operations we warrant that our products and work do no harm, and we avoid or minimize any negative impact on the environment. With regard to all innovations, we consider health, hygiene and safety issues, and we follow the principle of preventive environmental and resource protection. We take the best possible influence on our partners to oblige them to the same responsibility for the environment and for the quality that we adhere to.
Qualified and motivated employees are vital for the long-term success of our company. Therefore we promote and develop our employees all over the world. We create safe jobs and good working conditions. From every employee, we request high awareness of quality, safety and the environment as well as the necessary qualification. We realize these targets by means of continuous training, education, information, and our leaders live the high standards.
Continuous improvement of our services under compliance with relevant law and standards is a matter of fact for us. We have introduced a process-oriented management system, and we consequently develop it. The processes defined in this system support us in the systematic implementation of our workflows and in detecting any deviations. We plan, realise and measure the success of our improvement actions.