General terms and conditions of sale and delivery of ACTEGA Metal Print GmbH
(September 2021)
1. General
1.1 These General Terms and Conditions of Sale and Delivery (hereinafter called “General Sales and Delivery Conditions”) shall apply only in relation to customers which are enterprises in terms of § 14 of the Civil Code (BGB) of the Federal Republic of Germany, , i.e. any natural person or legal entity exercising their commercial or independent professional activity when purchasing goods (hereinafter called “Customer”).
1.2 These General Sales and Delivery Conditions apply to contracts concluded between ACTEGA Metal Print GmbH based in Lehrte and Customers. This includes contracts that are concluded via all sales channels, including orders by email and fax.
1.3 Sale to consumers is excluded.
1.4 The contract language is English.
1.5 In the event that our General Sales and Delivery Conditions are introduced into a transaction with the Customer, such General Sales and Delivery Conditions shall also apply to all further transactions between the Customer and us unless agreed otherwise in writing.
1.6 Our General Sales and Delivery Conditions shall apply exclusively. Any conditions of the Customer which are at vari-ance hereto or which conflict with our General Sales and Delivery Conditions shall only apply if expressly accepted by us in writing. Customer shall not interpret our silence regarding any terms and conditions which the Customer seeks to impose as acceptance or agreement of them.
2. Offers and orders
2.1 General
2.1.1 Our offers are subject to change and are non-binding unless expressly stated otherwise. Our offers are merely an invitation for the Customer to submit a binding order on this basis. A contract will be formed, also in relation to ongo-ing business transactions, only if the Customer's order is confirmed by us in writing or text form or, if the goods are delivered. Our order confirmation shall determine the conditions of the contract. In case of immediate delivery our order confirmation may be replaced by an invoice.
2.1.2 The obligation to deliver an item only the category of which has been defined shall not encompass the assumption of a procurement risk. We shall only be obligated to supply goods at hand (Vorratsschuld). We shall not be deemed to have granted a guaranty unless we have specified a guaranteed property in writing.
3. Documents and product samples
3.1 The quality of product samples is only binding to the extent we explicitly agreed in writing to such qualities of the goods.
3.2 We hereby reserve all ownership and intellectual property rights regarding any product samples, illustrations, drawings, data, cost estimates and other documents regarding our products that we provided to the Customer. This does not ap-ply to product samples the Customer has used in the ordinary course of business. The Customer is obligated not to disclose our product samples, data and/or documents listed in the first sentence of this paragraph to any third party without our prior written consent.
3.3 The provisions pursuant to Sections 3.1 and 3.2 shall also apply to documents, drawings or data provided by the Customer. We do, however, reserve the right to make these available to any third parties who are permissibly taking care of our contractual delivery obligations or are our agents or suppliers.
4. Product characteristics and warranties
4.1 Unless otherwise agreed to in writing, the quality of the goods is exclusively determined by our product specifications.
4.2 Information on product quality and shelf life including other product information shall only constitute a warranty if we explicitly qualified it as such.
4.3 Our technical advice - whether verbal, in writing and/or tests - is based on current knowledge. It is the Customer’s re-sponsibility to examine the quality and test the goods as to their fitness for a particular purpose. The same is true of potential infringement of third parties’ intellectual property rights, and, in particular, if our goods are mixed with thinners, hardeners, additives or other components not supplied by us.
5. Payment conditions, security
5.1 Unless otherwise agreed, invoiced amounts are due for payment to our bank account in Euro without any deductions within 30 days of the date of invoice. Any further expenses shall be borne by the Customer. In case of goods being exported, any costs related from the transfer or payments of moneys shall be borne by the Customer to the extent that such arise in the country of the Customer. Irrespective of the place of delivery of the goods, our registered office shall be the place for fulfilment of Customer’s payment obligations. A payment will only be considered to be effected in due time if we can dispose of the money with value date on the due date on the account specified by us. Discounts and rebates are granted only if expressly and specifically agreed. No discount may be deducted if previous invoices which are due have not yet been paid.
5.2 In case of payment default, we are entitled to claim interest in the amount of 9 per cent above the base interest rate of the European Central Bank from the date payment is due without the need for a previous separate demand note or warning. We reserve the right to assert additional damages.
5.3 Any acceptance of an order and the performance of delivery may be made subject to requirements of security deposit or prepayment. We are also entitled to demand payment concurrently with the delivery of the goods.
5.4 In the event that there is any substantial deterioration in the financial situation of the Customer after concluding the contract endangering Customer’s ability to perform its contractual obligations, such as by way of filing for insolvency proceedings by the Customer, the commencement of insolvency proceedings, an application for a declaration of in-solvency or an arrest warrant or, if there is a cessation of payment, which is not based on any right of retention or other rights, we may also withdraw from the contract at any time.
5.5 Any rights of retention or set-off on the part of the Customer shall only exist in relation to those counterclaims which are undisputed or have been determined by final legal judgement unless the counterclaim relates to a breach of a sub-stantial contractual duty (for definition see Section 10.1) on our part. Any rights of retention may be exercised by the Customer, only if its counterclaim arises from the same contractual relationship.
5.6 Payment with bills of exchange is only permitted if and to the extent expressly agreed. In these cases, bills of ex-change are accepted on account of the payment due. All discount and bill of exchange charges have to be borne by the Customer. For payment by letter of credit, the most current version of the Uniform Rules and Customs for Docu-mentary Credits issued by the International Chamber of Commerce in Paris shall apply.
6. Deliveries, shipments and force majeure
6.1 All binding delivery dates and terms shall require an express written agreement in order to be valid. If non-binding or approximate delivery dates or terms have been specified, we will use our best efforts to comply with these specifica-tions. Any unilateral requirements stipulated by the Customer shall not be binding on us unless we expressly agreed to their validity in writing. Transactions for fixed delivery dates must expressly be designated as such and confirmed by us in writing.
6.2 In the event that we do not receive any deliveries or services from our suppliers, or do not receive them properly, com-pletely or in time, for reasons beyond our control and despite a reasonable stock being maintained, or in case of any event of force majeure, we shall inform our Customers timely in writing or in text form. In such case, we are entitled to delay delivery for the period of the hindrance or to withdraw from the contract in whole or in part in relation to the non-performed part provided that we met our obligation to inform our Customers and we have not assumed any risk of procurement. Force majeure includes strikes, lock-outs, actions of authorities, pandemics, scarcity of energy and raw materials, transport difficulties which are not culpably caused by us, any hindrances to operations which are not culpa-bly caused by us, for example, as a result of fire, water and machine damage, and any other hindrances which in objec-tive terms have not been culpably caused by us. In the event that a delivery date or delivery deadline is agreed in a binding manner and as result of any event under this Section 6.2 such agreed delivery date or delivery deadline is not met, the Customer may, after the expiry of a subsequent further reasonable deadline, withdraw from the contract with respect to the non-performed part of such contract, if it would be objectively unreasonable for the Customer to contin-ue to be bound by such a contract. Any further rights to claim on the part of the Customer are excluded in such case.
6.3 In the event of a force majeure and/or incomplete, improper or late delivery of our suppliers pursuant to Section 6.2 we are entitled – apart from the rights offset forth in Section 6.2 – to make partial deliveries of the goods, split the availa-ble quantity of goods among our Customers, including affiliated companies, at our sole discretion (§ 315 Civil Code (BGB)) or choose to completely postpone delivery. We shall notify the Customer in time in writing accordingly. We will complete the delayed delivery of goods once the force majeure event and/or incomplete, improper or late delivery of our suppliers pursuant to Section 6.2 has ended. The Customer’s rights pursuant to Section 6.2 shall remain unaffected.
6.4 Any claims for damages of Customer due to delays in delivery shall be limited to a maximum amount of 0.5 % of the net delivery price for the goods delayed per completed week of delay, but totalling no more than a maximum of 5 % of the net delivery price. In case such delay relates to a wilful act or gross negligence or a breach of a substantial contrac-tual duty (for definition see Section 10.1), the statutory liability shall apply, however in the event of a negligent breach of a substantial contractual duty such liability shall be limited to damages which are foreseeable and typical in connec-tion with the contract.
6.5 If a Customer sets a reasonable subsequent deadline after a delay in delivery and such deadline expires without per-formance, the Customer may withdraw from the contract; the Customer shall be entitled to claim damages due to non-performance to the amount of damage which is foreseeable and typical in connection with the contract and only if such non-performance relates to a wilful act or gross negligence or is a breach of a substantial contractual duty (for defini-tion see Section 10.1).
6.6 The limitations of liability in accordance with Sections 6.4 and 6.5 shall not apply in so far as a contract where time is of the essence is agreed; the same applies if the Customer may claim that as the result of the delay for which we are responsible, an immediate claim for damages should apply instead of performance (§281, section 2 Civil Code (BGB)).
6.7 We shall not be in default delay for as long as the Customer is in default of performance of any obligations it may have towards us, even if resulting from other contracts.
6.8 Unless agreed otherwise, any loading and dispatching takes place on an uninsured basis at the risk of the Customer ex works or ex distribution warehouse.
6.9 We shall determine the means of transport and the transport route. Partial deliveries reasonably acceptable to the Customer are permitted. We shall, however, attempt to take into account the Customer’s preferences in regard to means and route of transportation; however, any additional costs resulting there from - also in relation to agreed free.
6.10 If, when the ordered goods are delivered to the Customer, no representative of the Customer is present to receive the goods, and if there is no recognisable, secure and lockable unloading area/depot at the delivery address which is ac-cessible for delivery, the confirmation of the driver (of the transport company) is sufficient as proof that the goods were delivered in proper condition.
6.11 We do not take back transport packaging and all other packaging; it becomes the property of the Customer. This does not apply to loaned containers; these are to be returned to us, at our discretion, either empty and in exchange or car-riage paid. As far as we are subject to legal obligations to take back and recycle packaging, we offer to take back completely emptied packaging at the operating site or we will name a third party who will dispose of the packaging in accordance with the legal provisions. We waive the obligation to provide information in accordance with § 15 of the German Packaging Act (Verpackungsgesetz).
7. Prices
7.1 Any orders placed with us shall be performed at the agreed prices, and, if no prices have been agreed, at the list prices valid on the delivery date. These prices are quoted in Euro, except where otherwise specified, and shall be exclusive of the statutory value-added tax. The value-added tax shall be charged separately in the invoice at the applicable rate of the pertinent tax regulations. If the orders are also subject to other taxes, the corresponding taxes are not included in the prices. All such taxes shall be borne by the Buyer and shall be invoiced by the Seller at the applicable tax rate in addition to the (net) price.
7.2 Unless agreed otherwise, the contract prices shall be quoted per kg/net, ex works (EXW) place of production, duty unpaid, for delivery in non-returnable packaging (barrels and containers). If the Customer demands transport by ex-press or air freight, it will be charged any additional costs.
7.3 We are entitled to reasonably increase prices unilaterally (§ 315 Civil Code (BGB)) in case of any increase in material procurement or production costs, taxes, wage or salary or social security costs as well as energy costs and costs for environmental protection provided that the time between the concluding of the contract and delivery is greater than four months. Any increase in terms of the above is not possible in so far as the increase of costs of any of the above named factors is set off by a decrease in costs of any of the above factors in relation to the total cost burden for the delivery.
8. Retention of title
8.1 We reserve the title of ownership to all goods supplied by us (hereinafter referred to generally as "retention of title goods"), until all our claims arising from the business connection with the Customer, including any future claims from contracts concluded at a later time, have been settled. This shall also apply to any balance in our favour, if any specific individual claim or all claims by us are included in a current invoice (current account) and a balance is drawn.
8.2 The Customer shall handle and store all goods subject to retention of title carefully and insure all retention of title goods at its costs adequately in particular against fire, damage and theft. Customer hereby assigns any and all claims against an insurer arising out of a case of damage affecting retention of title goods to us up to the amount of the value of the retention of title goods. We hereby accept such assignment. We are entitled to disclose such assignment und collect the claims if Customers fails to perform its obligations pursuant to the contracts concluded with us or such per-formance is delayed.
8.3 The Customer is entitled to resell the delivered goods in the normal course of business. Any other form of disposal by the Customer, and in particular any pledging or granting of any security rights shall not be permitted. If the retention of title goods are not paid for by a third party immediately during the course of resale, the Customer shall sell such only subject to retention of title. Any entitlement to resell retention of title goods shall be extinguished automatically, if Cus-tomer’s financial situation permanently deteriorates, at the latest if the Customer ceases to make payment, is in default with any payment in relation to us, or an application to start insolvency proceedings regarding Customer’s assets is filed or such proceedings actually start. The same shall apply correspondingly if the Customer is part of a group of companies and/or if one of the circumstances described in the above sentence occurs in relation to the parent compa-ny or a holding company of the Customer.
8.4 The Customer hereby assigns in advance all claims, including any securities and supplementary rights, which it is enti-tled against any final purchasers or third parties as a result of or in connection with the resale of retention of title goods. We hereby accept such assignment. The Customer shall not enter into any agreement with its customers which exclude or limit our rights in any manner whatsoever or which render void the advanced assignment of claims. In case of the sale of retention of title goods together with other items, the claim against the third party purchaser shall be deemed to have been assigned to us to the amount of the delivery price agreed between us and the Customer, to the extent that the individual amounts attributable to the relevant goods cannot be determined from the invoice.
8.5 The Customer shall remain entitled to collect any claims which have been assigned to us until such right is duly revoked by us to which revocation we are entitled at any time. Upon request, the Customer shall provide us with the information and documentation necessary to collect any assigned claims and, insofar as we do not do so ourselves, the Customer shall inform its customers immediately about the assignment of the claims to us.
8.6 If the Customer includes any claims from resale of retention of title goods in a current account relationship with its customers, it hereby assigns to us in advance any recognised final balance in its favour which corresponds with the to-tal amount of the claim from the resale of our retention of title goods. We hereby accept such assignment.
8.7 If the Customer has already assigned any claims from the resale of goods delivered or to be delivered by us to a third party, in particular on the basis of non-recourse factoring or recourse factoring or any other agreements, on the basis of which our current or future rights of security in accordance with this Section could be limited, it shall notify us of such without undue delay. In case of recourse factoring we are entitled to withdraw from the contract and to demand restitution of any goods already delivered. The same shall apply in case of nonrecourse factoring, if the Customer is unable to freely dispose of the purchase price of the claim under the contract with the factor.
8.8 In case of any contractual breach, in particularly in case of default in payment, we are – without us having to withdraw from the contract beforehand – entitled to recover all retention of title goods; the Customer is in such case automatical-ly obliged to release such goods to the extent that not only a breach of a minor duty has occurred. In order to be able to determine the stock of goods delivered by us we may at any time during the normal hours of business enter the business premises of the Customer. Recovering retention of title goods shall qualify as withdrawal from the contract only if we declare such expressly in writing or if such is required by the mandatory provisions of law. The Customer shall notify us without undue delay in writing of any access of third parties to the retention of title goods or claims as-signed to us.
8.9 If the value of the securities available to us under the above provisions exceeds the secured claims in total by more than 10 %, we shall, if requested by the Customer, release any security at our choice to such extent.
8.10 Any processing of retention of title goods shall take place for us as the manufacturer in terms of § 950 Civil Code (BGB) without imposing any obligations on our part. If the retention of title goods are processed with any other items not belonging to us or are irreversibly connected with such, we shall acquire co-ownership in proportion to the invoice value of our goods in relation to the invoice value of the other processed or connected items. If our goods are con-nected with other movable items to form one item, which may be regarded as the main item, the Customer hereby transfers to us in advance co-ownership of such in the same proportion. The Customer shall store for us any goods owned or co-owned by us at no charge. The resulting rights of co-ownership shall apply as retention of title goods. Upon our request the Customer shall at any time provide us with the necessary information for us to claim our owner-ship or co-ownership rights.
8.11 From the time of cessation of payment by the Customer or in case of the issuing of an application for insolvency of the Customer, the Customer shall no longer be entitled to sell, process, connect or mix any retention of title goods. The Customer shall in such case undertake separate storage and labelling of retention of title goods without undue delay and shall further keep for us on a fiduciary basis any moneys received from assigned claims arising from the delivery of goods.
8.12 If the above agreed retention of title is not recognised or is only recognised under certain preconditions under the law of the country into which the goods are delivered, the Customer shall notify us of such at the latest upon the conclud-ing of the contract. If the laws of such country do not allow for retention of title or an extended retention of title, but would allow us other rights in similar manner to a retention of title for security purposes, we hereby declare, that we shall use such rights in relation to the delivered goods. The Customer shall assist in undertaking all necessary measures (in particular compliance with formalities). If and to the extent such other rights serving the purpose of secur-ing us do not exist, Customer shall, at our request, provide equivalent other securities. Otherwise, we may demand im-mediate payment of all outstanding invoices, irrespective of any agreed payment terms.
9. Warranty and notification of defect
9.1 The Customer shall immediately inspect the goods delivered upon delivery, for any defects regarding their quantity and quality, if necessary and reasonable by a trial process, and shall notify Seller of any defects without delay, but not later than within 14 days of delivery; otherwise, the goods will be deemed to have been approved. We shall be notified of any defects not detectable by such an inspection immediately upon their discovery. Any complaints shall be filed in writing specifying the order data and the batch, invoice and shipping numbers. A complaint not filed in time shall bar the Customer from asserting any claims of noncompliance on grounds of inferior performance. Any hidden defects shall be notified by the Customer immediately after they have become detectable, but not later than within the period of limitation indicated in Section 10.6. Complaints for defects shall always be accompanied by a reasonably detailed de-scription of the defect.
9.2 Any notice of defect under Section 9.1 must be in writing. Any notice of defect not complying with the formalities, shall also exclude any right of the Customer to make a claim based on defects.
9.3 Upon the commencement of the processing, connecting or mixing with other goods, the delivered goods shall be deemed to have been duly accepted by the Customer in case of any recognisable defects. The same shall apply in case of the goods being further transported on from the original place of destination.
9.4 In case of any recognisable defect, the respective goods must be left in the transport container, so that we are able to check the correctness of any complaint, unless we expressly waive the right to such by way of written declaration and the Customer ensures the separate storage of the respective goods.
9.5 If justified defects have been notified in time, we shall at our choice rectify the defect or deliver defect-free goods free of charge (subsequent performance). In case of any delivery recourse (§§ 478, 479 Civil Code (BGB)), the Customer shall have the right of choice. Before sending back any goods, our permission is to be obtained. Any replaced goods shall become our property. If we do not rectify any defect or we do not provide a replacement delivery for the defec-tive goods within a subsequent reasonable deadline set, or if any subsequent performance is not successful (whereby we are permitted to make two attempts), or if we refuse to provide subsequent performance or if such is not reasona-ble for us, the Customer may in accordance with the provisions of law withdraw from the contract, reduce the price, claim compensation for expenses as well as damages within the terms set out in Section 10. Notwithstanding the right to assert claims for damages in accordance with Section 10, any right to withdraw from the contract or right for a price reduction shall only apply in case of defects which are not insignificant.
9.6 Claims for defects may only be brought within one year upon delivery of the goods. This time restriction does not apply to Sections 10.1 (1) through (8).
10. Liability, exclusion and limitation of liability
10.1 We shall be generally liable only for any wilful act or gross negligence by us or our legal representatives or vicarious agents. Our liability and that of our legal representatives and vicarious agents for minor negligence shall be excluded. The exemption from liability does not apply to:
(1) a breach of a substantial contractual duty; substantial contractual obligations are those obligations which characterize the contract and upon which the Customer may rely.;
(2) breach of any duty in terms of § 241, section 2 Civil Code (BGB), if it would no longer be reasonable for the Customer to accept our performance,
(3) any injury to life, personal injury or injury to health,
(4) the acceptance of any guarantee for the quality of any performance, for the successful performance or for any risk of procurement,
(5) deceit,
(6) initial impossibility,
(7) claims in accordance with the German Product Liability Act (Produkthaftungsgesetz), or
(8) any other cases of mandatory legal liability.
10.2 To the extent that we cannot be made liable for intentional breach of obligations and there is no case of injury to life, personal injury or injury to health or any other case of mandatory legal liability, we shall be only liable for damage which is typical in connection with the contract and foreseeable.
10.3 Any liability for indirect damage and consequential damage is hereby excluded insofar as such is not the result of a wilful act or gross negligence or a breach of a substantial contractual duty (for definition see Section 10.1).
10.4 Any further liability for damages other than that set out in the above sections shall be – regardless of the legal nature of such – excluded. This shall apply in particular for any claims for damages resulting from fault at the time of the con-cluding of the contract, due to any other breaches of duties or any claims under torts for compensation for damage in terms of § 823 Civil Code (BGB).
10.5 Any exclusions or limitations of a liability in terms of the above Sections 10.1 to 10.4 shall apply to the same extent in favour of our managers and non-managerial employees as well as our vicarious agents and our subcontractors.
10.6 Any claims of the Customer for damages arising out of this contractual relationship may be brought only within a peri-od of one year from the commencement of the statutory limitation period. This time restriction does not apply to cas-es pursuant to Sections 10.1 (1) through (8).
10.7 The above provisions shall not constitute a reversal of the burden of proof.
10.8 If damage claims are brought against us by a third party in connection with delivery of our goods, the Customer shall indemnify us, our legal representatives, our employees and our vicarious agents (including but not limited to reasona-ble legal pursuit and legal defence costs, disbursements, charges, taxation, etc., together with reasonable and appro-priate advance payments) if (i) the cause of the claim (vis-à-vis us) is within the control and organization of the Cus-tomer, or (ii) the cause, based on which the third party brings a claim against us, is within our control and organization, but we are not liable vis-à-vis the Customer in that respect.
11. Compliance
Legal compliance and ethically correct behavior are part of our core values. We therefore expect our Customers to abide by all applicable national and international laws and regulations as well as the UN Global Compact Initiative dur-ing our mutual business relationship. This specifically applies to laws and regulations on work environment and em-ployee protection, human rights, prohibition of child labour, criminal corruption and the granting of bribes of all kind, anti-trust and competition law as well as environmental protection laws.
12. Export controls
12.1 All goods delivered by us are - unless otherwise agreed - destined for the Federal Republic of Germany or, if we agreed to delivery to a country other than Germany, to that country as first delivery (Erstlieferland).
12.2 The Customer may need additional governmental approval in order to export certain goods from the country we first delivered to, depending on the nature of the goods, their application or end use. The Customer is solely responsible to check all legal export requirements and to strictly comply with all applicable export laws, regulations and trade embar-gos if Customer intends to export or have exported our delivered goods.
12.3 Upon request, the Customer shall promptly send us - if not prompted within 10 days - the original end-use declaration forms required by the German Federal Office of Economics and Export Controls. If an administrative authority needs to issue the end-use declarations and these are not yet available, then the Customer shall keep us informed on the sta-tus of the applications of the end-use declarations.
12.4 The Customer shall only be allowed to use the delivered goods if he meets the above conditions; otherwise the Cus-tomer shall not export the goods and we shall not be obligated to deliver the goods.
12.5 The Customer shall ensure that any third party, who receives our goods, abides by Sections 13.1 to 13.4 above.
13. Confidentiality
The contracting parties shall undertake to maintain secrecy at all times regarding all information made available to them in connection with their contractual relationship and which are designated as confidential or are identifiable as business or industrial secrets for any other reasons and shall not be copied - unless required to achieve the agreed contract pur-pose - nor used in any other way.
14. Jurisdiction and applicable law
14.1 Exclusive place of jurisdiction for any and all disputes arising out of this contract shall be the competent court for the registered seat of our company. Hannover, Germany. However, we have the right to also file a lawsuit at the Customer’s general place of jurisdiction.
14.2 The law of the Federal Republic of Germany shall apply to the exclusion of its conflict-of-law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG).
14.3 If any of our order confirmations contains a clause from INCOTERMS, the respective applicable provision of INCO-TERMS in the latest version shall apply unless otherwise stated in our respective order confirmation.